Refund policy
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. proof of purchase.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at 3028832656 or contact us Via Contact Page
How do I return or exchange a item?
- To start a return, you can contact us at 3028832656
- Items sent back to us without first requesting a return will not be accepted.
- If your return is accepted, we’ll send you a return shipping label, as well as instructions.
- You will get a confirmation email with the shipping guidelines once the return/exchange request is approved
What items are returnable?
- The item must simply be in it’s original condition and packaging and shipped back to us within 10 days of delivery
- Merchandise that has been worn, used, or altered will not be accepted for return or exchange
- If your item is in new condition, you may Return or exchange
Are there any charges for return?
- Original shipping charges are non-refundable You are responsible for the charges of the return shipping unless we made a mistake or the item was shipped damaged
- Original shipping charges are non-refundable
- If the item has been worn or damaged by the client - we will not issue a refund
- The item must simply be in it’s original condition and packaging and shipped back to us within 10 days of delivery
- Merchandise that has been worn, used, or altered will not be accepted for return or exchange
- If your item is in new condition, you may Return or exchange
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days
Damages and issues
- Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.